One Location - Worldwide
ILoveTurf.com: One Location WorldwideILoveTurf.com is a success! The ILoveTurf.com concept was to have an attractive, easy to use site that would educate and provide customer service (online bill pay). ILoveTurf.com was never a marketing tool – it was to be my office, an inviting comfortable place to come in and do business! Since the September ’09 launch, my customers use Turf Topics on a regular basis to find information about their lawn and landscape and over 15% of customers signed up for and pay using the online ePay service at “My Account”. More and more I hear compliments about the website – from customers and future customers!
Form, Function and Design
IloveTurf.com works so well because it is “clean”, it's functional and it's usable. I replaced the blinking, scrolling and fancy “flash” decorations so common on websites with a clean and simple “coffee table book” format. The educational articles are short informative essays (never sales pitches) taken directly from “driveway Q & A’s” – those talks where I explain a complex agronomic principle to a homeowner in 3 – 5 minutes (LOL). And taking a lesson from My Space and Facebook, the password protected “My Account” was designed to be a very personal and private place where a customer can see bills, make payments and send and receive notes.
Thank You!
A big thank you to Shawn Ostermann of Complete Computer Care for his patience and skills at taking my vision and making it a reality. Nothing we did was easy because it had never been done before. Yet Shawn was able to take the complex and make it easy, the vulnerable and make it secure and the ugly and make it pretty by hiding all the “ugly wiring” in the walls of ILoveTurf.com.
Step into My Office
ILoveturf.com is my office – an inviting, comfortable place to sit and do business with all my customers – and my customers love it! Even though I only service Pinellas County, Florida, I can boast “One Location – Worldwide”. So thank you, my wonderful customers (and future customers), for visiting my office @ ILoveTurf.com.
Note to Lawn Spray Companies: ILoveTurf.com has worked so well that it has attracted the attention of other companies who want to use the website for their companies. The good news: ILoveturf.com can be “localized” for any lawn spraying company at a fraction of the design/build costs of a new site. The “localized” version of ILoveTurf.com will have a dedicated site for your company with Turf Topics articles written for and about your service area and integration of your database for the “My Account” customer service. How Much does it cost? Less than design/build from scratch. Interested? Feel free to fill out the request for proposal form for more information.
ILoveTurf.com - March 28th, 2010









